Hotel staff and housekeeping, built by a franchisee, not a vendor.
AI Assistant at the core
DohOps is a hotel operations app for franchise hotels: stop extra guests eating the free breakfast with scannable guest passes, track every extra towel and linen to checkout, and run housekeeping, inspections and maintenance in one place. Hotels add Hospitality: $99 plus $1.99 per room a month, never less than the standard per-user price, with DohOps AI included.
See DohOps run a hotel
Click through a hotel day with sample data: the housekeeping board, DohOps AI, rooms on the housekeeper's phone, photo inspections, the schedule and hours for payroll.
Sample data with made-up names. Open the tour in a new tab →
Stop the two money leaks every hotel knows
Free breakfast for guests you never charged, and towels that walk out the door. DohOps was built to close both.
Two guests booked. Four at breakfast.
A room is booked for two, four people stay, and all four eat the free breakfast and come to the manager's reception. The hotel was paid for two. At many hotels nobody can tell, so it can happen every day.
- At check-in, the front desk sends a guest pass with the guest count on the booking, by text or as a printed QR code.
- The pass opens your hotel's own guest page with whatever you choose: breakfast hours, Wi-Fi, house rules, checkout time, and buttons to ask for towels or report a problem.
- At breakfast or the manager's reception, the attendant or front desk scans it: green for “Room 214, guest 2 of 2, OK”, red for “guest 3, extra”.
- For an extra guest, the attendant records a charge to the room, notes that the guest declined, or a manager overrides it with a reason. The extra-guest report goes to the front desk.
- Free or paid breakfast, a free or paid manager's reception, or any pass you create. Scans are counted, so a shared screenshot does not get extra people in.
Extra towels that walk out the door.
A guest asks for more towels, pillows or blankets. Nobody writes it down, nobody knows whether the old ones came back, and at checkout the extras leave with the guest. The hotel pays to replace them.
- The front desk or the housekeeper logs what went to the room: “Room 214, 4 towels”.
- Each extra is marked Given, Swapped (the old ones came back on the spot, nothing owed) or Returned later.
- At checkout, the first person in the room checks the room's standard items plus the extras, tapping only what is missing or damaged, with photos.
- A checkout room can't be marked clean until the check is done, or the hotel can choose a warning instead.
- Missing items go into a one-tap evidence PDF with photos, times and proof the item was in the room before the guest, ready for a chargeback.
DohOps never charges a card. Charges are records with proof; your front desk posts them in your PMS.
How DohOps fits a hotel operation
Six ways DohOps maps to the housekeeping, maintenance and front-desk reality of a franchise hotel.
Housekeeping board
Photograph or upload your PMS room report and DohOps AI drafts the day's board. Take its suggested split or assign rooms yourself (“Give Milagros 101–110”), and every housekeeper sees their rooms on their phone.
Photo room cleans and inspections
Housekeepers follow your hotel's photo shot guide for each room. DohOps AI scores the photos against your benchmark photos; your inspector passes the room or sends it back with Clean again, marking on the photos what to redo. Inspect every room, a sample, or only the ones DohOps AI flags.
Maintenance work orders
Report a room problem with a photo, assign the work order and track it to done with a promised-by time, verification and costs. Preventive cycles such as deep cleans come around on schedule.
Damage, deposits and lost and found
A one-tap smoking or damage report with photos, a cash deposit log (a record only), found items logged with slips, and linen discards tracked.
Banquet and event staffing
Schedule servers, bartenders and setup crew for each event as shifts by position, next to your regular schedule, and publish them to phones. Cut banquet scheduling time from 90 minutes to 15.
Every department, every property
Housekeeping, front desk, maintenance and breakfast in one schedule across your properties, a shared hotel phone with PIN sign-in for housekeepers, and kiosk clock-in at the front desk.
Inspections that show exactly what to redo
Marks on room photos and work orders, and the ready-made Hotel walk for the whole property.
Marks on room photos
Your inspector circles the hair in the tub or draws an arrow at the missed corner on the housekeeper's photos, adds a short note and sends the room back with Clean again. The housekeeper sees “See 2 marked photos” on My Rooms and knows exactly what to redo. The original photo is never changed.
Marks on work orders
On a maintenance work order, circle the leak or the broken hinge on the report, before and after photos and add a short note. Each mark is added to the work order's history, so whoever picks it up next sees exactly what was found.
Hotel walk audits
Walk the property with the ready-made Hotel walk or build your own weighted checklist. Each item is Pass, Fail or N/A or scored in points, with photos and notes. DohOps works out the score, answers lock when you submit, each miss can make a fix-it task, and you see each property's score and trend.
Real numbers from the founder's hotel
The Country Inn & Suites hotel in our case study is run by DohOps founder Vikas Sharma and his partners. March to October 2026, read from the DohOps database.
202 → 751 checklists a month
Completed checklists grew from 202 in May to 751 in October: 2,381 in total, about 1,355 with photos.
About 1,580 scored by DohOps AI
DohOps AI scored the photos, and managers made the final call.
97% or more on the kiosk
Since June, 97% or more of clock-ins happen on a shared kiosk tablet with a PIN, not on personal phones.
$1,319 in bonuses recorded
For 17 employees since January 2026: $152 marked paid, $1,167 approved and waiting to be paid.
The pain we built this for
A hotel runs several workforces at once: housekeeping, front desk, maintenance and often breakfast and banquets. Housekeeping alone is a production floor: rooms assigned every morning, cleaned to a brand standard, inspected, and ready before guests arrive. A generic scheduling tool treats all of it as interchangeable “shifts.”
Then there are the leaks nobody tracks: extra guests at a free breakfast and the manager's reception, extra towels that leave at checkout, damage found days later. Each one is small; together they drain a hotel's profit every month. DohOps puts a record and a photo behind each of them.
Many franchise hotels still run housekeeping from a printed PMS report and a whiteboard in the linen room. That works until a housekeeper calls out, a room is missed, or the brand inspector asks how you know every room was checked. DohOps keeps the board, the photos and the inspection results, room by room, every day.
DohOps does not replace your PMS and does not connect to it. Reservations, billing and room status stay in your PMS; DohOps reads a photo or PDF of the room report to build the housekeeping board, and handles the people and the work.
DohOps was built by Vikas Sharma, a multi-unit operator who has spent 30 years turning struggling stores and hotels into top performers. He is a member of 7-Eleven's NBLC and ZLC and a former President of the Greater Austin 7-Eleven Franchise Owners Association, and his own hotel and stores run on DohOps today: see the numbers in the case study.
Hotels pay $99 plus $1.99 per room a month instead of per employee, never less than the standard per-user price ($99 with 8 users, then $8 per user), with DohOps AI included.
The core modules for hotel operators
Three modules that matter most for franchise hotel operators.
Housekeeping
The daily board, rooms on each housekeeper's phone, photo cleans scored by DohOps AI, inspections, and room-clean bonuses the owner approves.
Smart Scheduling
Every department and property in one schedule, banquet shifts by position next to regular ones, and schedules on everyone's phone.
Time & Attendance
Kiosk PIN clock-in at the front desk, phone clock-in with a GPS radius check, weekly and daily overtime, and a 7-year audit trail.
JOB ASSIGNMENTS — Housekeeping, maintenance, and F&B task lists assigned and photo-verified across every property
Your next brand inspection: every clean and inspection already on file.
30-day free trial, no credit card. Add your property and rooms, set your photo standard and run your first housekeeping board in under an hour. Or book a 15-minute walkthrough.