Hotel workforce management built by a franchisee, not a vendor.
Room-attendant credit tracking, brand inspection checklists, RevPAR-aware scheduling, and banquet staffing for Marriott, Wyndham, Choice, Hilton, and IHG franchise operators. $79/mo, unlimited properties.
How DohOps fits a hotel operation
Six modules for the multi-department, multi-property reality of franchise hotel management.
Room-Attendant Credit Tracking
Assign checkout credits, stay-over credits, and suite credits per attendant. See each attendant's daily total in real time. Flag under-assignment at 10 AM — not 4 PM when guests are trying to check in.
Brand Inspection Checklists
Photo-verified housekeeping inspection, public area checks, breakfast setup, fitness center open, and pool area log — all timestamped. Marriott, Wyndham, Choice, Hilton QA visit? Pull the report in 5 minutes.
Front-Desk Shift Handover
Structured digital handover — VIP arrivals, pending maintenance, cash drawer count, key inventory, and pending checkouts. The incoming desk agent starts the shift with full context. No more sticky-note handovers.
Banquet & Event Staffing
Create event shift blocks with role-based headcount targets. Staff claim or are assigned. Event labor tracked separately and exported with event codes for payroll. Cut banquet scheduling time from 90 minutes to 15.
RevPAR-Aware Labor Scheduling
When occupancy is at 40%, you don't need full housekeeping coverage. DohOps lets you configure staffing templates by occupancy tier — low, moderate, high, sold-out — so labor scales with revenue, not habit.
Multi-Property Roster Management
See all your properties in one view. Cross-property employees scheduled correctly. Shared labor pool between two properties on the same corridor. One payroll export covering all locations.
What hotel operators see in week one
Outcomes from Marriott, Wyndham, and Choice franchisees who started with the free trial.
QA inspection passed — 5-minute prep
A Wyndham franchisee received 24-hour notice of a brand quality assurance inspection. Using DohOps, they pulled 30 days of photo-verified housekeeping checklists, public area inspection logs, and breakfast setup records in under 5 minutes. The inspector reviewed the documentation on-screen — no binder hunt required.
Housekeeping credit discrepancy found
Room-credit tracking revealed that one attendant was consistently logging 18-credit days while assigned a 22-credit section — meaning 4 rooms per shift were either being skipped or credited incorrectly. The tracking data resolved the issue without a confrontational investigation.
Banquet scheduling cut from 2 hours to 20 min
A Choice Hotels franchisee running 8–10 banquet events per month reduced the time spent coordinating banquet staff from an average of 2 hours per event to under 20 minutes by using DohOps event scheduling blocks and staff self-claim. Same staff quality, 90% less coordination time.
RevPAR-based staffing saved $3,200/month
A 2-property operator discovered they were running full housekeeping coverage on nights with 38% occupancy — a habit, not a decision. Building occupancy-tier scheduling templates cut avoidable labor by $3,200/month across both properties without affecting guest satisfaction scores.
The pain we built this for
Hotel operations have a workforce structure unlike any other hospitality sector: you're managing housekeeping (a production floor with measurable output per person per shift), front desk (a guest-facing service role with handover dependencies), food & beverage (a restaurant-within-a-hotel with its own labor model), and banquet/events (an entirely separate staffing burst). Most scheduling tools treat all of these as interchangeable "shifts." They are not.
The DohOps founder has operated Marriott, Wyndham, and Choice Hotels franchise properties in Central Texas for over 30 years. The housekeeping credit tracking in DohOps — checkout credits, stay-over credits, suite credits, inspection flags — was built because the founder needed it. Most hotel operators are tracking room assignments on a paper manifest or a whiteboard in the housekeeping closet. That works for one property. When you're managing two or three properties with a shared housekeeping supervisor, the whiteboard doesn't scale.
AAHOA (Asian American Hotel Owners Association) research consistently shows that multi-unit hotel operators cite labor management and brand compliance documentation as their top two operational headaches. According to AAHOA, its members own nearly 60% of all U.S. hotels — the vast majority are franchise operators running 1–5 properties with small administrative teams. These operators don't need enterprise-level property management software; they need a workforce platform that understands the franchise hotel reality: brand QA inspections, RevPAR volatility, seasonal demand swings, and the reality that the same housekeeper might be working your Hampton Inn on Tuesday and your Comfort Inn on Thursday.
RevPAR (revenue per available room) should drive your housekeeping coverage decisions. On a 40% occupancy night, you're turning maybe 60 rooms — you don't need 8 attendants. DohOps occupancy-tier scheduling lets you set staffing levels for low (under 50%), moderate (50–75%), high (75–90%), and sold-out occupancy bands. Your labor model adapts with your revenue model, not with whatever the head housekeeper scheduled last week.
Most-used by hotel operators
Three modules that matter most for franchise hotel operators managing 2–5 properties.
AI Job Assignments
Housekeeping checklists, room inspections, public area logs, and breakfast setup — photo-verified and AI-scored. Prove to your Marriott or Wyndham QA inspector that every step was completed.
Smart Scheduling
Multi-property scheduling in one view. Occupancy-tier templates for housekeeping coverage. Banquet event blocks alongside regular operations. No spreadsheets per property.
Time & Attendance
GPS clock-in across properties. 300 m geofence for hotel campuses with detached buildings. Housekeeping hour tracking with room-credit cross-reference. 7-year audit trail.
JOB ASSIGNMENTS — Housekeeping, maintenance, and F&B task lists assigned and photo-verified across every property
Hotel Operations — FAQ
Your next QA inspection prep should take 5 minutes, not 5 hours.
30-day free trial, no credit card. Set up your properties, build your housekeeping credit template, and run your first occupancy-tier schedule — all in one app. Or book a 15-minute walkthrough.