FEATURE — SMART SCHEDULING

Build the week's schedule in minutes.

English · Español · हिन्दी AI Assistant at the core

Drag-drop shifts, see each person's availability as you build, copy an entire week across locations, and watch labor cost update as you go — before you publish a single shift. Scheduling that fits how multi-unit operators actually manage people.

Trusted by multi-unit operators running 7-Eleven, Marriott, Wyndham, Choice & Ramada
Used by operators running
Drag & drop
Move shifts between days and people
3 views
Week / Day / Month + Analytics
Time off
Shifts on approved time off are refused
Copy week
Forward one or more weeks, across all locations

What's inside Smart Scheduling

The tools a multi-unit operator needs to staff right — without the spreadsheet.

Drag-drop shift builder

Click a cell in the weekly grid, pick the time, position and location (or a saved shift preset), and drag the shift to another day or employee whenever plans change. The grid updates as you go, so you always see who is working where.

Availability & time-off management

Employees set the days and hours they can work each week — mornings, evenings, weekdays only, no Sundays — and request time off for a manager to approve. Their availability shows in the shift dialog as you build, and DohOps refuses a shift on someone's approved time off.

Pattern templates

Save any week as a named template — 'Standard C-Store Week', 'Holiday Staffing', 'Grand Opening Push'. Apply a template to any future week in a few clicks. For operators running the same shift pattern every week, templates turn schedule-building into a quick review.

Copy-week across locations

Copy an entire week's schedule — every shift across your locations — forward one or several weeks at once. Copies land as drafts, and shifts that would clash are skipped unless you choose to add them. Use it for routine weeks at stable locations or as a baseline to adjust before publishing.

Live labor-cost tracker

As you add and move shifts, the bar above the grid updates hours, overtime hours, open shifts and labor cost. In the Labor Budget view, compare scheduled and actual labor with the target you set for each store, using the sales you enter. Catch the expensive week before you publish it — not after you sign the payroll check.

PDF & Excel export

Export the week or month to a printable PDF for break-room posting (with or without dollar amounts) or an Excel file for store managers. Employees with the app see their published shifts there; everyone else gets the printout.

Built for multi-unit reality

A 30-year multi-unit franchise operator built this, around problems that cost real money before the fix existed.

Multi-location grouping

The weekly view groups employees by location — LaFrontera, Lamar & Runberg, the hotel — in a single screen. Switch to 'All Stores' or drill to one location in seconds. No tab-switching, no separate logins per store.

Week-start flexibility

Set your work week to start on any day — Sunday, Monday, Friday, whatever your franchise agreement requires. The schedule and the weekly overtime math use the same week, so scheduling and payroll line up without reconciling.

Open-slot visibility

Open shifts — slots that need covering but have no one assigned — sit in their own row, and the bar above the grid counts them. See the gap as soon as it appears, not when the shift goes unmanned at 6 AM on a Tuesday.

Wage-visibility toggle

Toggle wages on or off while building the schedule. Keep hourly rates private when a store manager is looking over your shoulder, then turn them back on to validate that the week's cost lands inside budget before you publish.

DohOps phone schedule for Saturday: three shifts at Main Street with hours and labor cost for the day DohOps phone Menu page: search, then the sections Time & Pay, Tickets, People, Hiring, Training, Operations, Reports and Settings, with the bottom bar below

SMART SCHEDULING — The day’s shifts and labor cost on a phone, and every section one tap away

What you can do in week one

Day 1. Add your locations and your team. Set each person's positions, pay rate and stores; employees set their availability in the app. Build your first schedule in the drag-and-drop grid and publish it to everyone's phone.

Day 3. Time-off requests and availability show up while you build next week, and the schedule warns you about conflicts. Labor cost shows on the grid as you go, so an expensive Wednesday night is visible before the week runs.

Day 7. Save the week as a template, such as “Standard Store Week”. Next week you apply it, adjust for the time-off requests and publish. The store manager stops texting you for the schedule at 11 PM on Sundays.

Day 30. You have four weeks of schedules with the clock-vs-schedule report next to them. Set a labor target for each store, enter its sales, and compare scheduled and actual labor against it every week.

Smart Scheduling — FAQ

Can employees submit their own availability and time-off requests?+
Yes. Employees set the days and hours they can work each week in their own profile — mornings only, no weekends, certain days blocked — and managers can edit it too. Time-off requests, with a note or attachment, go to a manager to approve or deny, and nobody approves their own. DohOps refuses a shift on someone's approved time off, and each person's availability shows while you build, so a clash is easy to spot.
How does copy-week work for multi-location operators?+
Copy-week takes an entire week's schedule — every shift for every employee across your locations — and copies it forward one or several weeks as draft shifts. Shifts that would clash with one already scheduled are skipped unless you choose to add them, and you can also select a few shifts and copy just those to another date. Pattern templates take this further: save a 'standard convenience store week' or a 'holiday staffing pattern' and apply it rather than rebuilding from scratch. Or ask DohOps AI to draft a week of open shifts from one sentence, then assign people and publish.
Does the schedule show real-time labor costs and overtime warnings?+
Yes. As you build the schedule, the bar above the grid shows scheduled hours, overtime hours, open shifts and labor cost in dollars (for people allowed to see pay), and each person's weekly hours turn amber past 40 and red past 45. In the Labor Budget view you set a labor target for each store, enter its sales, and compare scheduled and actual labor with the target — before you publish, not after payroll runs.
Can I export the schedule for posting in the store?+
Yes. The week and month views export to PDF and Excel. The PDF can leave out dollar amounts, so you can post it in the break room, and the Excel file can go to store managers. Published shifts also show in the employee mobile app, so staff can check their shifts anytime without calling the manager.
How does DohOps handle shift coverage when someone calls out?+
An open (unassigned) shift sits in its own row at the top of the schedule, and the bar above the grid counts how many are still open. Click it and pick a person, or drag it onto someone's day; the shift dialog shows each person's availability, and DohOps won't put a shift on someone's approved time off or on top of another shift. You can also ask DohOps AI to reassign a shift and confirm it, or message the team from Messages. Employees cannot claim open shifts or swap shifts in the app yet.

Stop building schedules the hard way.

30-day free trial, no credit card required, then scheduling and time off stay on DohOps Free for one location (up to 8 users) through your first 6 months. Set up your first location and build a week's schedule in your first session — or book a walkthrough and see how multi-location operators use templates and copy-week to schedule every store at once.

Related guide
The c-store staff scheduling playbook →
Call Book Demo →