Every operational layer, one platform.
AI Assistant at the core
Store audits, pulse surveys, customer feedback by QR code, stock reports and order requests, deliveries with AI invoice reading, food waste logged with photos, fix-it tickets and payroll exports, all inside DohOps. Stop running operations across eight different tools and one shared spreadsheet.
What's inside the Operations Suite
Eight operational tools that would otherwise be eight separate apps, running together in one platform from $99/month.
Store audits
Walk any store with a weighted checklist: Pass, Fail or N/A, or points, per item, with photos, notes and Critical items. DohOps works out the score, answers lock on submit, and only an owner can reopen an audit (with a reason). Each miss can become a fix-it task, and you see every store's score and trend. Start from the ready-made Convenience store walk (with “Outside and fuel”), Restaurant walk or Hotel walk, or build your own; a store manager can self-audit. Audits never touch pay or points.
Pulse surveys
Ask your crew 1 to 5 quick questions (one choice, several choices, a 1–5 rating or short text), named or anonymous, sent to the stores, positions or departments you pick. Staff get a bell and push notification and a card on My Tasks. Anonymous means anonymous: the database keeps no person, store or time with the answers, and results show only after the survey closes with at least 3 answers. Named surveys show who hasn't answered yet.
Customer feedback by QR
Build a feedback form (DohOps AI can draft it), print its QR code for the counter, receipts or table tents, and see submissions by location. No SurveyMonkey, no export gymnastics.
Stock reports and order requests
Staff report items low or out of stock with a photo; managers turn them into order requests, approve them and mark them received. DohOps tracks requests, not full inventory counts.
Deliveries and vendor invoices
Log each delivery with a photo or PDF of the invoice. DohOps AI reads it and a person confirms; cost changes are flagged, vendor credits are tracked, and vendors can upload invoices through their own link.
Food waste log
Employees log waste with a photo of what was thrown out, and you export the log for your food-cost review.
Fix-it tickets
Open a ticket for anything that needs fixing, with photos, comments, an owner and a status, and mark the problem right on the photo. When a manager rejects a hand-in or sends it back, the “Create a fix-it task” tick (on by default) opens one ticket for that store, due in 24 hours and assigned to the store manager and assistant manager. A missed item on a store audit can open one too, and closing a fix-it task needs a short note.
Payroll exports
The payroll report shows regular, overtime and bonus pay per person, shift by shift, and exports to CSV, Excel or PDF for your payroll provider. DohOps does not calculate taxes or run payroll.
Built for multi-unit reality
Eight tools for the problems that cost multi-unit operators money every week.
Customer voice at every location
Without a structured way to hear from customers by location, you learn about a service problem from a public review. A QR form at each counter sends the signal to you first.
Waste you can see
Food waste is easy to ignore when it lives on a clipboard. Entries with photos and an export at the end of the week turn it into a line you can act on.
Deliveries without the paper pile
Each invoice photographed at the door, read by DohOps AI and confirmed by a person, so cost changes and missing credits show up the same week.
Payroll without the spreadsheet
Regular, overtime and bonus pay per person in one report, exported for your payroll provider, instead of a spreadsheet from every store manager.
Every store walked the same way
When each district manager walks a store with their own notes, you can't compare stores. One weighted audit at every location gives you a score you can line up store by store and follow over time, and each miss can turn into a fix-it task with an owner and a due time.
The crew's honest answer
A two-question pulse survey reaches the crew on their phones, not just the managers. With anonymous on, DohOps keeps no name, store or time with the answers, so people can say what is really going on.
OPERATIONS SUITE — Ready-made cleaning, food-prep and safety checklists in the Template Library
What you can do in week one
Day 1. Customer Feedback, Food Waste and Deliveries are already on for your company. DohOps AI drafts a feedback form; you print its QR code for each counter and show shift leads how to log waste with a photo.
Day 3. The first feedback submissions arrive by location, and the first deliveries come in with their invoices read by DohOps AI for a person to confirm.
Day 5. Walk your first store audit from the ready-made Convenience store, Restaurant or Hotel walk. DohOps works out the score, and each miss you tick becomes a fix-it task for the store's managers. Send the crew a short pulse survey while you are at it.
Day 7. Export the week's food waste log, check stock reports and order requests from every store, and see the vendor credits you are owed.
Day 14. Run the payroll report: regular, overtime and bonus pay per person, exported as CSV, Excel or PDF for your payroll provider.
Every morning. The Morning Summary email brings the day's schedule and its scheduled labor cost to the owner and the managers you choose. If you use Bonuses, it also carries a “Bonuses to record” line when approved bonuses are still waiting to be recorded as paid.
Operations Suite: FAQ
Plug the operational gaps that cost you every week.
30-day free trial, no credit card. The Operations Suite, with store audits and pulse surveys, is part of Standard, and the trial includes all of it. Set up customer feedback, food waste and deliveries in your first session, or book a walkthrough and see them with sample data.