INDUSTRY — FULL-SERVICE RESTAURANTS

Restaurant scheduling built for FOH, BOH, and everything between.

Position-level scheduling, FLSA tip-credit tracking, section assignments, and line check logs for TGI Friday's, Applebee's, and IHOP franchisees. One platform, both sides of the kitchen. $79/mo, unlimited locations.

Trusted by multi-unit operators running 7-Eleven, Marriott, Wyndham, Choice & Ramada
25–32%
Typical labor cost % target for casual dining
1.5–2x
Table turn benchmark per service period
$2.13
Federal tipped employee minimum — requires careful tracking
$79/mo
All your restaurant locations — one system

How DohOps fits a full-service restaurant

Six modules for the two-floor reality of running a casual-dining franchise portfolio.

RESTAURANT ESSENTIAL

FOH/BOH Scheduling by Position

Schedule servers, hosts, runners, line cooks, prep, and dish separately. See coverage for both floors in one view. Know before the dinner rush whether you're short a food runner — not after the expo is screaming.

Tip Credit & FLSA Tip Pool Tracking

Track tipped hours separately, flag below-minimum situations in tip-credit states, and produce FLSA-compliant per-employee pay records every period. Documentation the Department of Labor wants to see — ready in seconds.

Section & Side Work Assignments

Servers get their table section and side work list in the app at shift start. Digital record of every assignment — no more verbal "I told you to do the salt shakers" disputes at close.

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Line Checks & Prep Lists

Photo-verified line check before dinner service. Prep list tasks assigned to each cook with quantity targets. Both logged, timestamped, and reportable for ServSafe and health department inspections.

Table Turn & Labor Analytics

Labor-as-a-percent-of-sales by shift and daypart. See how your lunch turn rate compares to your dinner service. Identify the Friday PM shift that's running 38% labor because one too many servers is on the floor.

Rotating Server & Cook Templates

Build your standard Tuesday/Friday/Weekend schedule patterns once and roll them forward. Staff see their schedules on mobile. Swap requests and time-off go through the app, not the manager's personal cell.

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What restaurant operators see in week one

Outcomes from casual-dining franchisees who started with the 30-day free trial.

Tip-credit compliance caught early

A 3-location casual-dining franchisee discovered that one tipped employee in a tip-credit state had averaged below the applicable minimum wage for 6 consecutive pay periods — a FLSA violation waiting to happen. DohOps flagged it on week one. The issue was corrected before any complaint was filed.

FOH understaffing identified before service

Scheduling by position (not headcount) revealed that a Saturday dinner service had 8 cooks on the BOH schedule but only 5 servers — not enough to turn 140 covers. The manager added 2 servers before service started. Average table turn time improved by 8 minutes that night.

Line check logged, health inspection passed

Photo-verified pre-service line checks for 90 consecutive days of operation let an IHOP franchisee produce a complete food safety documentation record during an unannounced county health department inspection — pulled in under 3 minutes.

NRA-style compliance reporting ready

A 2-location Applebee's franchisee uses DohOps to produce the labor compliance and employee certification reports required for their franchisor's annual operations review — cutting 4 hours of manual report prep down to 20 minutes.

The pain we built this for

Full-service restaurants have a labor problem that quick-service operators don't: you're managing two completely different workforces — front of house and back of house — with different pay structures, different compliance obligations, and different scheduling rhythms. A server who calls in sick affects your table coverage; a prep cook who calls in affects your menu execution. Most scheduling tools treat them the same, which means you're always flying blind on one side of the kitchen.

Tip-credit states add a compliance layer that casual-dining franchisees underestimate. Under the FLSA, tipped employees must receive a cash wage — even at the reduced tipped minimum of $2.13/hour federally — that combined with their tips equals at least the applicable minimum wage. Failing to track this per employee per pay period exposes you to back-wage liability. The National Restaurant Association (NRA) estimates that wage-and-hour violations are the single largest legal risk facing the full-service restaurant industry. DohOps tracks tip-credit hours and flags shortfalls automatically.

Table turnover is the other financial lever. Most casual-dining operators are targeting 1.5–2.0 turns per table per service period. Getting there requires that every server is in their section on time, every side work task is completed before the rush, and the closing crew finishes by a time that doesn't cost you double overtime. DohOps handles all three with photo-verified assignments and real-time labor dashboards.

TGI Friday's, Applebee's, and IHOP franchisees are operating under brand standards that include regular operations reviews with detailed labor and compliance documentation requirements. Having that documentation automated — not assembled manually before every review — is the difference between a smooth audit and an all-hands scramble.

DohOps Time Hub — PIN clock-in screen showing 'Welcome back, Jane Morgan!' with GPS-verified timestamp

TIME HUB — GPS-verified PIN clock-in for FOH and BOH staff, running on a single shared kiosk tablet

Full-Service Restaurant Operations — FAQ

How does DohOps handle tip-credit states and FLSA tip pooling?+
DohOps tracks tipped employee hours separately from non-tipped hours, flags tipped employees whose tips fall below the applicable minimum wage in tip-credit states, and supports front-of-house tip pool documentation. Every pay period produces a FLSA-compliant record showing total cash wages, declared tips, and whether each tipped employee met the federal or state minimum. This is the documentation you need if the Department of Labor comes knocking.
Can I schedule FOH and BOH separately and see coverage for each?+
Yes. DohOps lets you create position categories — host, server, food runner, expo, line cook, prep cook, dishwasher — and schedule by position rather than just headcount. Coverage view shows you both floors at once: if you're seating 180 covers but only have 6 servers scheduled, you see the gap before the dinner rush, not when guests start waiting 20 minutes for a check.
How does section assignment work with DohOps?+
The AI Job Assignments module handles section assignments as structured tasks. Each server receives their section at the start of their shift via the app, with table number map included. Side work assignments (salt & pepper check, folding, expo support) are attached to the same shift. Managers see who's working which section, and the digital record exists if there's ever a dispute over tips or coverage.
We have 3 locations in states with different tip laws. How does DohOps manage this?+
DohOps lets you configure tip and overtime rules per location. States like California that don't allow tip credit (all tipped employees must receive full minimum wage) get flagged differently from states with $2.13 federal tipped minimum. You set it once per location; DohOps applies the correct rules automatically each pay period.
How does DohOps help improve table turn rate?+
By ensuring every server has their section assignment, side work list, and check-out tasks documented at the start of every shift, DohOps removes the friction points that slow table turns — servers hunting for their section card, managers repeatedly assigning side work verbally, closing duties that don't get done until 1 AM. Most operators see a measurable reduction in post-service chaos within the first two weeks.

Both sides of the kitchen covered. One bill.

30-day free trial, no credit card. Build your FOH and BOH schedules, set up tip-credit tracking, and run your first section assignments — in one app. Or book a 15-minute demo.