DOHOPS CONCIERGE

Done-for-you setup. Results from day one.

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DohOps Concierge puts a workforce management specialist alongside your team — handling account configuration, manager training, and ongoing optimization so you get the value of DohOps without the learning curve.

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Trusted by multi-unit operators running 7-Eleven, Marriott, Wyndham, Choice & Ramada
3
Concierge tiers
~2 weeks
Target go-live timeline
Custom
Quote — no published rates
< 1 hour
To set up DohOps yourself, if you prefer

Three tiers. One outcome: your operation running on DohOps without the friction.

Every Concierge tier is a custom quote — no published dollar amounts, because your portfolio size, industry mix, and complexity determine the right scope. Contact sales for a proposal.

LIGHT

Guided Launch

For operators who want to run DohOps themselves but need an expert to get them set up right the first time.
  • Initial account configuration (locations, geofences, user roles)
  • Employee import and PIN assignment
  • Live 2-hour onboarding session for your team
  • Standard operating procedure library setup
  • 30-day post-launch check-in call
  • Walkthrough of the built-in labor-cost and overtime reports
Custom quote — contact sales
Scope varies by locations and employee count
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STANDARD

Managed Onboarding + Quarterly Tune-Ups

For operators who want a DohOps specialist to build and manage the initial deployment, then stay available for quarterly optimization.
  • Everything in Light
  • Full account build-out by a DohOps specialist
  • Job-assignment templates for your industry
  • Manager training program (recorded + live)
  • Payroll export walkthrough (CSV, Excel, PDF)
  • Quarterly optimization calls (1 per quarter)
  • Performance report review and recommendations
  • Priority ticket routing
Custom quote — contact sales
Scope varies by portfolio complexity
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FULL

Fully Managed Workforce Ops

For operators who want a dedicated DohOps team managing setup, ongoing optimization, reporting, and escalations — so you stay out of the platform and in the results.
  • Everything in Standard
  • Dedicated account manager
  • Monthly labor-cost analysis + recommendations
  • New-location launch support (each location)
  • Ongoing schedule optimization
  • Exception monitoring and escalation management
  • Help mapping DohOps payroll exports (CSV, Excel, PDF) to your payroll provider
  • Quarterly business review with Vikas's team
Custom quote — contact sales
For portfolios of 10+ locations
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How DohOps Concierge works

From first call to fully-running platform — we aim to have you live in about two weeks.

1

Discovery call (30 minutes)

We learn your portfolio: number of locations, industry mix, current tools, biggest pain points. You leave with a Concierge scope recommendation and a quote — usually within 1 business day.

2

Account build-out (Days 1–5)

Your Concierge specialist configures locations, geofences, user roles, job-assignment templates, and your payroll export. You review and approve — nothing goes live without your sign-off.

3

Team training (Days 5–10)

Live sessions for your managers and a recorded library for new hires. We cover clock-in, scheduling, job assignments, and the Time & Attendance exceptions your manager checks every morning.

4

Go-live (Day 10–14)

First live shifts run through DohOps. Your Concierge specialist monitors the first week's exceptions and flags anything that needs a configuration adjustment.

5

Ongoing optimization (Standard & Full tiers)

Quarterly calls review your labor cost trends, overtime patterns, and platform usage. We recommend configuration changes, new feature adoption, and flag anomalies before they become problems.

Concierge — FAQ

Do I need Concierge to use DohOps?+
No. Most operators set up DohOps on their own in under an hour — add locations, set geofences, add employees, assign PINs. Concierge is for operators who want a specialist to handle setup, train their team, and stay available for ongoing optimization. It's an option, not a requirement.
Why don't you publish Concierge prices?+
Because the right scope depends on your portfolio. A 3-location QSR operator needs different onboarding than a 30-location mixed hotel and c-store portfolio. We quote based on what you actually need — not a one-size-fits-all package. Contact sales and we'll have a proposal to you within 1 business day.
What's the difference between Standard and Full Concierge?+
Standard Concierge gives you a managed setup, manager training, and quarterly check-ins — after that, your team runs the platform. Full Concierge gives you a dedicated account manager who stays in the platform with you: monthly labor-cost reviews, ongoing schedule optimization, exception monitoring, and new-location launch support every time you open a store.
Can I upgrade from one tier to another?+
Yes. If you start with Light and realize you want quarterly optimization calls, you move to Standard. If your portfolio grows and you want a dedicated account manager, you move to Full. Concierge scope adjusts as your operation does.
Is Concierge in addition to the DohOps subscription?+
Yes. Concierge is a service layer on top of the DohOps platform subscription. You still pay the Standard ($99/mo) or Enterprise plan for the software; Concierge covers the hands-on setup, training, and ongoing management work that your team might not have bandwidth for.

Ready to hand it off? Let's talk scope.

Every Concierge engagement starts with a 30-minute discovery call. We learn your operation, scope the right tier, and have a quote to you within 1 business day. No commitment required to talk.

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