QSR workforce management built for franchisees, not HQ.
Drive-thru speed targets, ServSafe compliance, real-time labor %, and position-level scheduling — built by an operator who's managed QSR shifts for 30+ years. $79/mo, unlimited locations.
How DohOps fits a QSR operation
Six ways the platform maps directly to the rhythm of a quick-service franchise — from the 5 AM open to the midnight close.
Drive-Thru Station Staffing
Schedule by position — headset, order taker, runner, expo — with 30-minute coverage windows. See gaps before the 11 AM rush starts, not after the line backs to the street.
Real-Time Labor % Dashboard
Watch labor-as-a-percent-of-sales update live. QSR targets 25–30%. When a store drifts past threshold mid-shift, the manager sees the alert before overtime hits the clock.
Kiosk PIN Clock-In
One tablet at the back of the store handles your whole crew. Private 4-digit PINs, GPS-stamped events, and manager approval workflow — no personal phones needed.
ServSafe Certification Tracking
Upload certificates, set 60/30/7-day expiration alerts, and block scheduling for uncertified employees on food-handling shifts. Audit-ready compliance for every franchise location.
Opening & Closing Checklists
Photo-verified tasks scored by AI. The manager who opened at 5 AM can prove the lobby, fryers, and drive-thru window were ready. Closing crew can't ghost the lot without completing the task.
Rotating Schedule Templates
Build your standard QSR week once — AM crew, PM crew, weekend warrior pattern — and roll it forward. Staff see their schedules on mobile. Swap requests go to the manager, not the group chat.
What QSR operators see in week one
Real outcomes from multi-unit operators who started with the 30-day free trial.
Overtime caught before it posts
An operator running 3 QSR locations found $2,400/month in unauthorized overtime within the first week — crew members clocking in 15 minutes early, every shift, at one store. The exception report surfaced it on day 3.
ServSafe gap closed in minutes
A 4-location franchisee discovered two food-handling employees with expired ServSafe cards when they uploaded their certificates to DohOps. The system blocked them from being scheduled on prep shifts — before the health inspector showed up.
Drive-thru coverage fixed
Scheduling by position instead of headcount revealed that two stores were running lunch rush with no dedicated runner. Adding the position to the template reduced order wait times without adding payroll hours.
One hiring pipeline, four stores
QR-code apply at the counter feeds all four locations into one pipeline. The manager for the hiring location sees applications first; overflow candidates are routed to other stores that need crew — so no application dies in someone's email.
The pain we built this for
The QSR business model is brutally simple: speed times throughput times margin. Labor is your biggest variable cost, typically running 25–30% of sales, and drive-thru speed targets — most major chains benchmark 3 minutes or under — punish understaffing and overstaffing equally. You're either paying for idle labor or losing ticket counts because the runner's missing.
Most multi-unit QSR franchisees I've talked to are managing schedules in spreadsheets emailed to store managers, who then text the crew directly. That works for one location. At three or four locations, you're playing telephone — and the franchise corporate field rep who shows up unannounced doesn't care that you were texting.
ServSafe is another quiet landmine. Most franchisors require every food-handling employee to hold a current certificate, and most operators discover an expired cert during a franchisor audit, not before it. DohOps tracks it and blocks the scheduling before it becomes your problem.
The founder of DohOps has run 7-Eleven franchises — including the hot food program — for 30+ years and serves on 7-Eleven's National Business Leadership Council (NBLC) and Zone Leadership Council (ZLC). The tools here aren't hypothetical. They were built for the same multi-unit QSR reality you're managing today.
One more thing: $79/month covers unlimited locations. Most QSR operators with 4 locations are paying $300–$500/month across multiple scheduling and time-tracking apps that don't talk to each other. This is the consolidation move — one bill, one login, every location on the same system.
Most-used by QSR operators
Three modules that move the needle fastest for quick-service franchise portfolios.
Time & Attendance
GPS + PIN clock-in eliminates buddy-punching. Kiosk Mode for shared tablets. Multi-state overtime rules. 7-year audit trail for DOL and franchisor inspections.
Smart Scheduling
30-minute coverage windows, availability-aware drag-and-drop, and auto-published mobile schedules. Stop texting 14 people to fill a Thursday lunch shift.
AI Job Assignments
Assign line checks, prep tasks, and deep-clean jobs. Staff snap a photo. AI scores the work 0–100. No more "Did the task get done?" It either did, or it didn't — you can see the proof.
TASK BUILDER — Build line checks, food-safety logs, and opening duties with photo verification and point values in minutes
QSR Operations — FAQ
Your next drive-thru rush can run with full coverage.
30-day free trial, no credit card. Add your locations, upload your ServSafe certs, and build your first week's schedule in under an hour. Or book a 15-minute walkthrough with our team.