DohOps vs When I Work
When I Work is a clean, low-entry scheduling and messaging tool priced per user, with Time Tracking & Attendance shown as an option you switch on. DohOps is a full multi-unit operations platform at $99/mo for unlimited locations (8 users included, then $8 per extra user) — with DohOps AI included, an app in English, Spanish & Hindi, photo proof with opt-in AI scoring, and 13 modules. If you just need simple scheduling, When I Work is easy; if you run multi-unit stores and want the whole operation in one place, DohOps fits.
DohOps vs When I Work at a glance
Where the two platforms differ most for multi-unit and franchise operators.
| DohOps | When I Work | |
|---|---|---|
| Pricing model | $99/mo for unlimited locations — 8 users included, then $8 per extra user. No per-location fee. | Per user. As of November 2026: Essentials $2.50, Pro $5 and Premium $8 per user/month (its FAQ puts single-location teams at $2.50 and multi-location businesses at $5), with Time Tracking & Attendance shown as an option you switch on per plan. |
| Free plan | Yes, for your first 6 months: 1 location, up to 8 users (after a 30-day full trial). | No free plan; a 14-day free trial (as of November 2026). |
| AI assistant & AI features | Yes — DohOps AI, included in the $99 plan. Managers ask in plain language (approve time off, send a store announcement, pre-fill a ticket, draft a week of open shifts from one sentence); it suggests one action and a person confirms before it runs. | Auto Scheduling fills open shifts for a manager to review. |
| Languages | 3 languages — app in English, Spanish & Hindi; DohOps AI understands and replies in all three. | Mobile apps in English, Spanish, French, Italian and German; web app in English. |
| Tasks, photo proof & AI scoring | Yes — any checklist step can require photo proof, with opt-in AI scoring of photo hand-ins against your example photo (beta). A manager approves, rejects or sends back; reused photos are flagged. | Scheduling, attendance and team messaging are the focus; check When I Work's site for task features. |
| Built for multi-unit / franchise | Purpose-built for multi-unit & franchise operators — by an active 30-year 7-Eleven, hotel & gas operator who runs it in his own stores and hotels. | Best for straightforward shift scheduling & messaging. |
| All-in-one operations | 13 modules — time, scheduling, tasks, tickets, hiring, bonuses, inventory, feedback, payroll prep & more, plus an optional hotel module (priced per room). Exports CSV, Excel & PDF; no POS or payroll-provider integration. | Scheduling + messaging core; payroll and POS integrations included from Essentials; Time Tracking & Attendance is a per-plan option. |
Competitor details are summarized from When I Work's public website as of November 2026 and may change — check When I Work's site for current pricing and features. DohOps is not affiliated with or endorsed by When I Work.
Where When I Work may be the better fit
No tool is right for everyone. When I Work is a strong choice when:
You want dead-simple shift scheduling at a low entry price.
You need scheduling and messaging that connect to your payroll or POS provider.
A small single-location team, where $2.50 per user/month keeps the bill low.
Why multi-unit operators choose DohOps
- $99/mo for unlimited locations. 8 users included, then $8 per extra user. No per-location fee — opening a store adds no location charge.
- DohOps AI, included in the plan. Managers ask in plain language — approve time off, send a store announcement, pre-fill a ticket, or draft a week of open shifts from one sentence. It suggests one action and a person confirms before anything runs.
- English, Spanish & Hindi. The DohOps app is in English, Spanish and Hindi, and DohOps AI understands and replies in all three.
- Photo proof, with opt-in AI scoring. Any checklist step can require a photo. DohOps AI can score photo hand-ins against your example photo (opt-in per assignment, beta); a manager approves, rejects or sends back (one at a time or in bulk), and reused photos are flagged.
- Ready for c-stores, restaurants and hotels. Ready-made c-store and restaurant checklists, plus an optional hotel module with a housekeeping board, guest passes and checkout checks.
- Built by an active multi-unit operator. 30+ years running 7-Eleven, hotel and gas franchises, and he runs DohOps in his own stores and hotels — the workflows match how multi-unit businesses actually run.
DohOps vs When I Work — FAQ
Compare DohOps to other tools
See why operators switch to DohOps.
Start free: every feature for 30 days, then DohOps Free for one location (up to 8 users) through your first 6 months — no credit card. Standard is $99/mo for unlimited locations (8 users included), and setup takes under an hour. Or book a walkthrough and we'll map your When I Work setup to DohOps.