DOHOPS CONCIERGE

Done-for-you setup. Results from day one.

DohOps Concierge puts a workforce management specialist alongside your team — handling account configuration, manager training, and ongoing optimization so you get the value of DohOps without the learning curve.

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Trusted by multi-unit operators running 7-Eleven, Marriott, Wyndham, Choice & Ramada
3
Concierge tiers
14 days
Typical go-live timeline
Custom
Quote — no published rates
10+ min
Saved per location per week

Three tiers. One outcome: your operation running on DohOps without the friction.

Every Concierge tier is a custom quote — no published dollar amounts, because your portfolio size, " "industry mix, and complexity determine the right scope. Contact sales for a proposal.

LIGHT

Guided Launch

For operators who want to run DohOps themselves but need an expert to get them set up right the first time.
  • ✓ Initial account configuration (locations, geofences, user roles)
  • ✓ Employee import and PIN assignment
  • ✓ Live 2-hour onboarding session for your team
  • ✓ Standard operating procedure library setup
  • ✓ 30-day post-launch check-in call
  • ✓ Starter report templates for labor cost and overtime
Custom quote — contact sales
Scope varies by locations and employee count
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STANDARD

Managed Onboarding + Quarterly Tune-Ups

For operators who want a DohOps specialist to build and manage the initial deployment, then stay available for quarterly optimization.
  • ✓ Everything in Light
  • ✓ Full account build-out by a DohOps specialist
  • ✓ Job-assignment templates for your industry
  • ✓ Manager training program (recorded + live)
  • ✓ Custom payroll export configuration
  • ✓ Quarterly optimization calls (1 per quarter)
  • ✓ Performance report review and recommendations
  • ✓ Priority ticket routing
Custom quote — contact sales
Scope varies by portfolio complexity
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FULL

Fully Managed Workforce Ops

For operators who want a dedicated DohOps team managing setup, ongoing optimization, reporting, and escalations — so you stay out of the platform and in the results.
  • ✓ Everything in Standard
  • ✓ Dedicated account manager
  • ✓ Monthly labor-cost analysis + recommendations
  • ✓ New-location launch support (each location)
  • ✓ Ongoing schedule optimization
  • ✓ Exception monitoring and escalation management
  • ✓ Custom integration support (POS, payroll)
  • ✓ Quarterly business review with Vikas's team
Custom quote — contact sales
For portfolios of 10+ locations
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How DohOps Concierge works

From first call to fully-running platform — most operators are live within two weeks.

1

Discovery call (30 minutes)

We learn your portfolio: number of locations, industry mix, current tools, biggest pain points. You leave with a Concierge scope recommendation and a quote — usually within 24 hours.

2

Account build-out (Days 1–5)

Your Concierge specialist configures locations, geofences, user roles, job-assignment templates, and payroll export settings. You review and approve — nothing goes live without your sign-off.

3

Team training (Days 5–10)

Live sessions for your managers and a recorded library for new hires. We cover clock-in, scheduling, job assignments, and the daily exception report your manager will run every morning.

4

Go-live (Day 10–14)

First live shifts run through DohOps. Your Concierge specialist monitors the first week's exception reports and flags anything that needs a configuration adjustment. Most go-lives are friction-free.

5

Ongoing optimization (Standard & Full tiers)

Quarterly calls review your labor cost trends, overtime patterns, and platform usage. We recommend configuration changes, new feature adoption, and flag anomalies before they become problems.

Concierge — FAQ

Do I need Concierge to use DohOps?+
No. Most operators set up DohOps on their own in under an hour — add locations, set geofences, add employees, assign PINs. Concierge is for operators who want a specialist to handle setup, train their team, and stay available for ongoing optimization. It's an option, not a requirement.
Why don't you publish Concierge prices?+
Because the right scope depends on your portfolio. A 3-location QSR operator needs different onboarding than a 30-location mixed hotel and c-store portfolio. We quote based on what you actually need — not a one-size-fits-all package. Contact sales and we'll have a proposal to you within 24 hours.
What's the difference between Standard and Full Concierge?+
Standard Concierge gives you a managed setup, manager training, and quarterly check-ins — after that, your team runs the platform. Full Concierge gives you a dedicated account manager who stays in the platform with you: monthly labor-cost reviews, ongoing schedule optimization, exception monitoring, and new-location launch support every time you open a store.
Can I upgrade from one tier to another?+
Yes. If you start with Light and realize you want quarterly optimization calls, you move to Standard. If your portfolio grows and you want a dedicated account manager, you move to Full. Concierge scope adjusts as your operation does.
Is Concierge in addition to the DohOps subscription?+
Yes. Concierge is a service layer on top of the DohOps platform subscription. You still pay the Standard ($79/mo) or Enterprise plan for the software; Concierge covers the hands-on setup, training, and ongoing management work that your team might not have bandwidth for.

Ready to hand it off? Let's talk scope.

Every Concierge engagement starts with a 30-minute discovery call. We learn your operation, scope the right tier, and have a quote to you within 24 hours. No commitment required to talk.

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